A matter of perspective

Roofing professionals discuss how to improve communication among industry segments


During the past year, Professional Roofing has heard many industry professionals express concern about relationships among industry segments becoming increasingly challenging. To explore those challenges and how roofing professionals address them, we asked some contractors, manufacturers and architects/consultants to answer the following questions: "What are the most challenging aspects of your relationships and communication with different industry segments? What are you doing to improve the situation?"

Following are the responses we received.

Manufacturers

John Donaldson, Roofing Products Group president for CertainTeed Corp., Valley Forge, Pa.