Managing a roofing company is not easy, and many roofing contractors don't want to spend an inordinate amount of time with office and project administration. Additionally, roofing contractors are increasingly interested in customer relationship and sales-tracking software—referred to as customer relationship management (CRM)—to help manage the customer service side of their businesses.
There are products that integrate business and CRM features, and some allow buyers to customize their packages to only pay for the applications they want. And because each roofing company has distinctive needs, NRCA has compiled a list of business-related software applications to help you distinguish the wide variety of products available. Most of the information was found in various trade publications and on companies' websites; it is not meant to be all-inclusive.
The information is categorized into the following columns in the figure: