Editor's note: This is the second article in a two-part series devoted to the importance of training within a roofing business. "Training opportunities—Part one" appeared in the August issue, page 42.
No one accurately can predict how a business will fare in the long term. But if you are determined to maintain a fiscally fit business, committing to a well-planned training program can be critical to your company's long-term success. A comprehensive training program can improve employees' commitments to craftsmanship, safety, customer service and winning sales strategies. Proactive training also can reduce unforeseen risks.
Once a commitment to training is made, there are five principal steps you should follow to develop a successful training program: assess training needs, design a training strategy, develop training, implement training and evaluate the training's effectiveness. This article will explain these necessary steps to help you implement a successful training program that can increase your employees' commitment to your business' success.