What's right with the roofing industry

NRCA's executive vice president reports some good news

No contractor member ever writes, calls or e-mails NRCA to tell us he has finished a job on time and within budget with no problems. No contractor member ever calls to report the Occupational Safety and Health Administration (OSHA) inspected his job and found no violations. No manufacturer ever calls to say his plants are running efficiently with on-time deliveries and raw-material costs lower than expected. And no building owner ever calls to report he is happy with his roof system and just thought we ought to know.

Instead, we hear from roofing contractors when jobs are stopped, specifications are unclear or disputes arise. We hear from manufacturers when they believe Professional Roofing's articles or our technical bulletins are unfair. And we hear from building owners when they have complaints. But we expect to address problems daily. Because of this, we too often lose sight of the bigger picture. (And come to think of it, I expect we are not too different from most industry professionals in that regard.)

But if we are able to pause, step back and look at the roofing industry from, say, a 20-year perspective, we see some interesting things. Consider the following industry advancements.

A better-educated industry

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