Managing Your Business

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Are you causing interruptions?

Supervisors frequently need to know the status of projects or other issues their employees are handling. But is there a way to get this information without interrupting your employees and compromising their efficiency? Try these tips to reduce interruptions:

Never say "now." Ask employees to deliver requested information or completed projects within a time frame, such as between 3:45 p.m. and 5 p.m. This will keep employees from abruptly having to stop working when you need something.
Only share specifics. When delegating a task, outline a project's specifics and do not overwhelm employees with endless details. Also, allow employees to ask questions and make clarifications. This will help avoid disrupting employees' work when they have questions later.
Give preparation time. When discussing proposals or procedures, set a meeting date. This will give employees time to prepare their ideas rather than forcing them to brainstorm ideas immediately.

Source: Adapted from Communication Briefings, November 2001...

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