No contractor member ever writes, calls or e-mails NRCA to tell
us he has finished a job on time and within budget with no
problems. No contractor member ever calls to report the
Occupational Safety and Health Administration (OSHA) inspected his
job and found no violations. No manufacturer ever calls to say his
plants are running efficiently with on-time deliveries and
raw-material costs lower than expected. And no building owner ever
calls to report he is happy with his roof system and just thought
we ought to know.
Instead, we hear from roofing contractors when jobs are stopped,
specifications are unclear or disputes arise. We hear from
manufacturers when they believe Professional Roofing's
articles or our technical bulletins are unfair. And we hear from
building owners when they have complaints. But we expect to address
problems daily. Because of this, we too often lose sight of the
bigger picture. (And come to think of it, I expect we are not too
different from most industry professionals in that regard.)
But if we are able to pause, step back and look at the roofing
industry from, say, a 20-year perspective, we see some interesting
things. Consider the following industry advancements.
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