Thousands of blog posts, hundreds of printed articles and dozens
of books have been written about how software—and, more
recently, mobile applications—can streamline processes,
improve productivity and increase profitability for roofing
contractors by collecting real-time data, generating reports and
proposals, enabling customers to submit service calls, and more.
Digital process automation and the availability of real-time
information can create efficiencies and reduce expenses, but when
it comes to software solutions for the roofing industry, there is
no shortage of options to consider.
With a simple Google search, you can find a list of purveyors
offering everything from large-scale end-to-end core technology
solutions to specialty project management or estimating systems to
simple mobile applications that calculate the slope of a roof.
There are mobile applications that enable roof system inspectors or
estimators to send customers on-site roof system inspection reports
or complete applications for developing bid
proposals—complete with pictures and in some cases
video—with just a few taps to the mobile screen before
leaving the roof.
Improving process efficiencies and reducing costs by leveraging
technology is hardly a new phenomenon. Large-format digitizers
became available in the early 1990s. More recently, satellite and
aerial photographs have helped gather measurement data remotely,
and now there are digital solutions for project management,
GPS-enabled fleet tracking, customer contact management, job
estimation, service dispatching and more. All these choices create
a common question for roofing contractors looking to leverage
technology to improve customer service and their bottom lines: How
do I choose the right...
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