I noted some statements and complaints in the article regarding
FM Global data sheets and Approval Guide are not accurate.
It appears Baxter's criticisms are based on his lack of knowledge
of the documents. I agree they are difficult to follow but not
impossible. The lack of guidance for base sheet attachment Baxter
complains about is covered by Approval Guide listings as
referenced in a data sheet.
I was shocked at Baxter's one-sided attack of FM Global's
handling of two specific damage claims. An attack in an industry
trade magazine on how a company handles its business is
incomprehensible. My vast experience with FM Global is that it
always has been fair and objective regarding handling...
Log in or register for FREE access to this article and other Professional Roofing online content.