I've spent the past 20 years helping individuals and
organizations thrive on change. Yet recently, I've seen business
owners repeating their mistakes managing change. Have we learned
nothing about managing change?
I don't mean to minimize the complexity and chaos managers face.
Constant change can result from technology, a turbulent economy,
reorganization, demanding customers and competition. And workers
increasingly are skeptical about committing to business strategies
that constantly are being redefined.
Therefore, success belongs to those who can maintain a
resilient, positive and engaged work force while dealing with
change. Following are the most common mistakes leaders make
managing change and lessons to reinforce.
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