Roofing communicado

Chandler's Roofing uses its communication skills to exceed expectations on The Pines Townhomes

Working with homeowners associations can be challenging. From conception to completion, such projects are lengthy. Homeowners associations often have a board of directors to answer to and appease, further complicating projects.

In addition to communicating with diverse personalities within an association and board of directors, there are multiple residents to consider during all project phases. Accepting such a project requires more than exceptional roofing skills—it requires keen communication and ability to meet the expectations of all involved.

When Chandler's Roofing, San Pedro, Calif., accepted the challenge to reroof the 13-building complex at The Pines Townhomes, Lomita, Calif., it exceeded the homeowners association's expectations in every way.

Developing a rapport