All managers want to see employees interact and gain a sense of
camaraderie. However, if employees become too close, it can result
in decreased productivity, which is bad for business. If you've
noticed poor performers are well-liked by other employees, top
performers are discouraged from outperforming others, leaders and
others are treated as outsiders, and employees perform poorly when
you're not around, you may have a set of employees that has become
too cliquish.
To help poorly performing employees place more emphasis on
production, try introducing some competition. Offer individual
performance rewards, or separate employees into groups and have
them compete against each other. If you must discipline an
employee, keep the conversation private. Public discipline will
make an employee a martyr among his peers and create more
cohesiveness against you. You also should consider removing
troublemakers from a department and placing them with a different
group.
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