August 2003

Training opportunities—Part one

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Implementing a comprehensive training strategy will provide many benefits for your company

by Peter Greenbaum and John Schehl
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Employees' commitments to craftsmanship, safety, customer service and winning sales strategies ultimately determine a business's level of success. And the most effective way to build employee commitment is to provide employees with proper training for the skills required to do their jobs.

In the roofing industry, new roof system application technologies, evolving regulatory standards and language barriers arising from a diversifying work force have increased the potential for employees' performances to fail to meet expectations. This can create performance gaps that can decrease productivity, morale and company profits. However, effective employee training will help close those gaps.

Although some roofing contractors believe formal employee training is cost-prohibitive, there are valid business reasons why employees should be well-trained.

Web exclusive: Click below for more information.
NRCA's roofing worker education materials and seminars

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