When people have a conversation, their questions and answers go
through filter systems and are affected by personal slants of
perception. For this reason, asking questions and analyzing answers
can become tricky.
However, knowing how to properly ask and answer questions can
help you improve communication with clients and prospects.
According to the Massachusetts Institute of Technology's (MIT's)
Teaching and Learning Laboratory, Cambridge, Mass., a good question
is relatively short, clear and unambiguous. To be effective, ask
only one question at a time. A string of questions most likely will
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