The six stages of cultural mastery

Taking time to learn about other cultures can pay big dividends for your company


All leadership is cultural. And your effectiveness as a leader is tied directly to your ability to connect with your employees in a culturally relevant, meaningful way.

All cultures view and process life differently. And because all people are not the same, they don't respond to others in the same ways. A clear understanding of how to lead from a multicultural standpoint is imperative.

A melting pot

In the roofing industry, there are Spanish-speaking Latino workers from many countries, second-generation Latinos born and raised in the U.S., Eastern Europeans, African-Americans and Caucasians, and it appears soon companies may be deciding whether to hire Syrian refugees.