Details

What is your position within your company?
I am director of marketing & service division for CFS Roofing Services LLC, Fort Myers, Fla.

What is the most unusual roofing project of which you have been a part?
Coating domes on a 20-story commercial building. It involved complicated staging not only for safety but also execution.

Why did you become involved in the roofing industry?
It was by accident—my friend David Crowther left his family business to start his own roofing company. He needed some marketing assistance. I assumed my involvement would be a short-term project, but here I am 10 years later and still loving the industry.

What was your first roofing experience?
My first roofing experience was in the service department. I was unexpectedly asked to take over because David had fired the manager and administrative person. A new superintendent from the residential division and I were tasked with restructuring the department. I knew nothing about roofing because it was my second day on the job, but I did know customer service and was up for the challenge.

What is your roofing industry involvement?
I am the volunteer executive director for the Southwest Florida Roofing Contractors Association and serve on the boards of directors for the Florida Roofing & Sheet Metal Contractors Association, National Women in Roofing—Southwest Florida chapter and NRCA. I also serve on FRSA and NRCA committees.

What song do you have on repeat?
“Days Like This,” by Van Morrison

What was your first job?
My family owned a supper club and resort in northern Wisconsin, so my first job was washing dishes and cleaning cottages.

Big city or small town?
Small town—I love knowing the people I see in the grocery store, restaurants and walking down the sidewalks.

People would be surprised to know ...
I was Miss Cape Coral 1980.

My favorite part about working in the roofing industry is ...
Engagement, whether it’s solving customers’ issues, working with our team on daily tasks and challenges, or working with incredible roofing professionals to elevate the industry, all exhilarating stuff.

What’s your favorite roofing material to work with?
Because I am in service, I find Progressive Materials’ flashing grade silicone to be great.

When you were a child, what did you want to be when you grew up?
An international journalist

If you could have any superpower, what would it be? Why?
Reading minds—it would make conversations much more interesting.

What’s the most exciting/ adventurous thing you’ve done?
I have had the opportunity to do so many things, but I’ll say skiing the Matterhorn in Zermatt, Switzerland.

What do you consider your most rewarding experience?
I was eating in a restaurant when an elderly man in a nearby booth started having trouble breathing. His wife was panicking, and everyone else kind of froze. I was able to calm his wife, get the gentleman out of the booth (he had stopped breathing) and perform CPR to stabilize him until the ambulance came. Seeing the relief and gratitude on his wife’s face is one of my best experiences ever.