Contents

SEPTEMBER 2019
VOL. 49 ISSUE 9

COLUMNS

No rest for the weary

The U.S. workforce is taking fewer vacation days.

Keep them talking

Communicating with your customers is the key to customer satisfaction.

Nailed it

There are several guidelines for fasteners used for asphalt shingle roof systems.

Seeking relief

NRCA continues to advocate for tax repeals related to the Affordable Care Act.

DEPARTMENTS

FEATURES

Learn how you can develop a workplace where people want to stay.

Creating a culture that works - Don Kennedy Roofing shares how it has developed a workplace where people want to stay

Creating an audio brand can help you elevate your company’s reputation and enhance customers’ sales experiences.

Sound effects - Creating an audio brand can elevate your company’s reputation and enhance customers’ sales experiences

Tecta America Zero Company, Cincinnati, helps construct The Otto M. Budig Theater for the Cincinnati Shakespeare Company.

To roof or not to roof - Tecta America Zero helps build The Otto M. Budig Theater for the Cincinnati Shakespeare Company

What is your liability if you make a mistake installing a roof system?

The details of defects - You made a mistake installing a roof system. What is your liability?

California advances residential solar energy use with new mandates.

Power up - California advances residential solar energy use with new mandates