Contents

MARCH 2023
VOL. 53 ISSUE 2

Download the March 2023 issue

COLUMNS

You’re the one that I want

Customer satisfaction is down, but there are ways to make customers happy.

A pinkie promise

Paying attention to the “little guy” will ultimately prove beneficial.

Better understanding of adhesion

Recent research shows vapor retarder adhesion to new concrete roof decks varies.

Cause for concern

NLRB’s proposed rulemaking for determining joint-employer status could negatively affect the roofing industry.

DEPARTMENTS

FEATURES

Diversity, equity and inclusion initiatives can only help your company

The  ABCs  of DEI - Diversity, equity and inclusion initiatives can only help  your company

Biohealth care helps prevent employee injuries

The future of health care - Biohealth care helps prevent employee injuries

A-1 Roofing and Hutchinson Design Group collaborate to restore Chicago’s Adler Planetarium

Celestial roofing - A-1 Roofing and Hutchinson Design Group collaborate to restore Chicago’s Adler Planetarium

NRCA releases a new addition to its technical library

Roof  repair  expertise - NRCA releases a new addition to its technical library

Understand your cyber vulnerabilities and how to protect yourself

No one is safe - Understand your cyber vulnerabilities and how to protect yourself